SEAK Adventure Terms & Conditions
PREPARING FOR YOUR TRIP
SEAK (Southeast Alaska) Adventure does its best to provide you with all pertinent information for your tour or class. All of our day paddles and tours include the most necessary gear like PFD’s, Whistles, Paddles, spray skirts, and flashlights (for the WWII Bunker Tour only). Our kayaking training courses are also inclusive of kayaks and basic gear, with the exception of the Level 3 parts 1 and 2 courses and assessments, however, we will work with you on what equipment you will need for that specific class whether it is a Special Courses or an ACA class.
Most of the Day Paddles and Tours are suitable for beginners: however, some are more physically intensive than others. It is important to understand how the physical requirements will affect the enjoyment of your paddle. Weather, including wind, waves, and swell have a great effect on if or when we are able to paddle. If you are unsure if the weather will be safe to paddle in, or what the physical needs for the paddle will be, or if you are unsure of the best dates and times to schedule your paddle, please contact us and we will be happy to walk you through what to expect when you arrive in Sitka, Alaska.
HOW TO SIGN UP
To make a reservation, please contact us by one of the following methods:
1) Use the “Book Now” tab found on trip pages on our website.
2) Call us at (817) 291-9323 Monday-Friday from 8:00 am to 5:00 pm Alaska Time.
3) Send us an email at email@example.com
4) Reach out on Facebook
SEAK can accept all major credit cards for payment. For information on payments, please see the PAYMENTS section of the Terms and Conditions. Reservations are not confirmed until a deposit is made or the reservation is paid in full.
PAYMENTS AND TAXES
Payment in full is required at the time of your booking to confirm your space.
Pricing includes local city tax, but not the 6% booking fee.
Please note: We reserve the right to cancel your reservation if we do not receive payment for the tour or class.
CANCELLATIONS AND REFUNDS
We understand that life sometimes gets in the way of your trip. If you need to cancel your tour or class, please notify SEAK Adventure by phone or email as soon as possible. Once the reservation is canceled, you will receive confirmation via your original method of contacting us. Payments are not fully refundable, you will receive your refund through your original payment method.
There are limits to our ability to refund your payment:
|Day of Cancellation
48 hours prior to reservation
24 hours prior to reservation
Less than 24 hours prior to reservation
If cancellations are made on or after the final due date, no money will be refunded. If you are unable to go on the trip, you are welcome to find a replacement for yourself. Please understand that once you’ve signed up, our availability reduces and we cannot sell your reserved space to other individual.
TRIP PARTICIPANT’S RESPONSIBILITY
Trip participants have the responsibility to select a trip appropriate to their abilities and interests. We are happy to discuss the trip with you if you have any questions or concerns. Trip participants are held responsible for being in sufficient good health to undertake the trip. Participants are also responsible for studying all pre-departure information; for bringing the appropriate clothing and equipment as detailed therein and, for acting in a manner considerate of fellow group members.
Any person who is diabetic, epileptic, asthmatic, has a history of heart trouble, or carries an EpiPen should inform SEAK Adventure prior to departure. Trip participants will also alert their guide(s) of any medical history that could become a problem on the trip. People with a history of heart trouble, pregnant women or any other potentially serious medical condition should consult their doctor before going on a trip. Only your guide(s) will be aware of any current health conditions within the group. This information is held in confidence and is only for use in emergency situations.
ESSENTIAL ELIGIBILITY CRITERIA
SEAK Adventure courses are open to all individuals who acknowledge the ability to perform the following essential eligibility criteria.
- Breathe independently (i.e., not require medical devices to sustain breathing).
- Independently maintain sealed airway passages while under water.
- Independently hold head upright without neck / head support.
- Manage personal care independently or with assistance of a companion.
- Manage personal mobility independently or with a reasonable amount of assistance.
- Follow instructions and effectively communicate independently or with assistance of a companion.
- Independently turn from face-down to face-up and remain floating face up while wearing a properly fitted life jacket.
- Get on / off or in / out of a paddle craft independently or with a reasonable amount of assistance.
- Independently get out and from under a capsized paddlecraft
- Re-mount or re-enter the paddlecraft following deep water capsize independently or with a reasonable amount of assistance.
- Maintain a safe body position while attempting skills, activities, and rescues listed in the appropriate Course Outline, and have the ability to recognize and identify to others when such efforts would be unsafe given your personal situation.
RESPONSIBILITY ~ AN IMPORTANT NOTICE
Payment for your tour represents your acceptance of the following conditions:
SEAK Adventure, its subsidiaries and cooperating agencies act only in the capacity of agents for the participants in all matters relating to transportation and/or all other related travel services, and assume no responsibility or liability whatsoever for injury, loss or damage to person or property, however caused, in connection with any service, including, but not limited to, that resulting directly or indirectly from acts of God, irregularity, annoyance, delays and discrepancies or changes in transit over which we have no control.
SEAK Adventure reserves the right, either prior to or after departure, in its good-faith discretion and in circumstances that warrant it, to change, cancel or re-price any day paddle, tour, or class. This includes the possibility of moving to a different paddling area due to extreme water/weather conditions , road closures and/or acts of God.
SEAK Adventures reserves the right to take photography or video of any of our trips and may use any such records for promotional and/or commercial purposes.
SEAK Adventures reserves the right to decline to accept- or restrain from further participation- any person whose actions impede trip operations or rights, welfare or enjoyment of other trip members.